Terms of Service

Last Updated: June 26, 2026

1. Acceptance of Terms

By accessing or using any services provided by ResolveHQ ("Company," "we," "us," or "our") — including our website at resolve-hq.com, phone consultations, SMS communications, or any other services — you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services or provide your contact information.

2. Services Description

ResolveHQ provides missed-call recovery and lead-response services for local service businesses (such as plumbing and HVAC companies). Our communications may include booking confirmations and reminders, follow-up messages after a missed call, and outreach related to scheduling a service call.

3. SMS / Text Message Communications

SMS Program Disclosure

  • By providing your phone number and consenting to receive texts, you agree to receive SMS messages from ResolveHQ.
  • Message types include: booking confirmations, appointment reminders, follow-up messages after a missed call, and outreach regarding scheduling a service call.
  • Message frequency varies based on your engagement with our services (typically 2–6 messages per month).
  • Message and data rates may apply depending on your mobile carrier and plan.
  • Consent to receive SMS is not a condition of receiving services.

To opt out: Reply STOP to any text message at any time. You will receive one confirmation message, then no further texts.

For help: Reply HELP to any text message or email us at [email protected].

Carriers are not liable for delayed or undelivered messages.

4. User Responsibilities

  • Provide accurate and truthful contact information
  • Use our services only for lawful purposes
  • Not share, sell, or misuse any materials or content provided by ResolveHQ
  • Notify us of any changes to your contact information

5. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We do not sell or share your personal information with third parties for marketing purposes.

6. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. ResolveHQ does not guarantee specific outcomes and is not a licensed medical provider. Nothing in our communications constitutes medical, legal, or financial advice.

7. Limitation of Liability

To the fullest extent permitted by law, ResolveHQ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Changes to These Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance. The "Last Updated" date reflects the most recent revision.

9. Governing Law

These Terms are governed by the laws of the state in which ResolveHQ operates, without regard to conflict of law provisions.

10. Contact Us

ResolveHQ

Email: [email protected]

Website: resolve-hq.com