1. Overview
ResolveHQ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit resolve-hq.com or communicate with us.
2. Information We Collect
- Name and contact information (phone number, email address)
- Information you voluntarily provide through forms or conversations
- Basic website usage data (pages visited, browser type)
3. How We Use Your Information
- To contact you about services you've requested
- To send appointment reminders and follow-up communications
- To send SMS messages you've opted into
- To improve our services and website
- To comply with legal obligations
4. SMS Communications
Your SMS Data Rights
- We collect your phone number only when you voluntarily provide it.
- We use your number solely to send messages you've consented to receive.
- We do not sell or share your phone number with third parties for marketing.
- Reply STOP at any time to opt out. Reply HELP for assistance.
- Message and data rates may apply.
5. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited cases:
- With service providers who help us operate our business (under confidentiality agreements)
- When required by law or to protect our legal rights
- With your explicit consent
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us. We will respond within a reasonable timeframe.
8. Cookies
Our website may use basic cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly as a result.
9. Changes to This Policy
We may update this Privacy Policy at any time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our services constitutes acceptance of any changes.